Terms & Conditions - Privacy Policy

Copyright

All content on this website is protected under International Copyright Laws; you are prohibited from selling, modifying and producing the content in any way for commercial or public use, without strict consent from the website owner.

* Intellectual Property Rights

All work completed by East Anglia CV Services remains the intellectual property of East Anglia CV Services. As our client, you have the right to edit or reproduce the work for the intended purpose. However, you are not permitted to use the document as a template for third parties or to claim the work as your own.

Service Payment

When paying for our Writing Services by credit or debit card, please note that we cannot commence work until your card has been debited.

All payments are currently processed through PayPal and we accept all of the forms of payment that they allow - MasterCard, Visa, and Debit Cards etc… PayPal is a third party website, for more information on their Terms & Conditions please visit; www.paypal.com.

Should your online payment, for any reason not be honoured by your bank or card issuer, we will send an invoice requesting payment in full. If the outstanding balance is not received within 14 days from the issue date on the invoice, you will incur a further £25.00 on your account to cover administrative costs.

Under the set guideline defined by United Kingdom’s Consumer Protection (Distance Selling) Regulations 2000, all our goods are made to the consumer’s specifications or clearly personalized and are therefore exempt from the normal distance selling regulations.

* Should you live within or on the outskirts of Kings Lynn, you are most welcomed to ‘collect and pay’ for your CV services. Some of our local customers have expressed a preference for this method over making online payments.

Telephone Consultations

Where possible all telephone consultations will be conducted using a fixed United Kingdom landline; if you are unable to provide a suitable United Kingdom landline number then you may be required to contact us on our standard landline number (01553 763 192) in order to conduct your consultation. But please, contact us should you have any unforeseen issues, we want to accommodate everyone.

We can work out of hours to carry out telephone consultations - Monday – Friday, up to 21:00 PM (at no extra cost to you). Do feel free to contact us and negotiate a time that best suits you.

Turnaround Time & Delivery

Our turnaround target is ‘48 Hours’, from when all necessary information is obtained. We finalize your CV only after all details are crystal clear between yourself and the assigned CV writer – this turnaround time can vary depending on your availability e.g. telephone consultations.

Notification will be given, should we need to extend this time e.g. where further information needs to be either clarified or obtained.

A draft version is then sent out for your approval. Upon your approval, you will receive your digital copies (Word and PDF files) via email on that same day. All hard copies are sent via Recorded Delivery (1st Class), estimated arrival at between 1 – 2 working days.

Should you require any further amendments thereafter, we will amend your CV and resend the digital copies at no cost to you. However, amended hard copies will incur an additional fee.

* Your 100% Satisfaction Guarantee

In the highly unlikely event that you are not satisfied with your CV, be it in terms of layout or content we will ensure that all issues are resolved and amended until you are 100% happy with the result. We want happy customers.

Refunds

Here at East Anglia CV Services we take complaints very seriously. And will respond to any complaint within 24 hours of receipt. Should you have a complaint in the first instance please contact Gerry O’Neill (g.oneill@eastangliacvservices.co.uk). Should your complaint be upheld, you will receive a full refund.

We are totally committed to ensuring that you receive the highest standards of work and Customer Service and Care.

Indemnity

By using our services you agree to indemnify and hold East Anglia CV Services free from any losses, liabilities and expenses (including legal fees) resulting from the use of services and advice offered on our website, or any verbal advice given in good faith and is provided ‘as is’ or instruction provided by an employee of East Anglia CV Services. We accept no responsibility if you should suffer loss or damage as a result of taking our subjective advice.

East Anglia CV Services will always work to high standards; however with so many variables beyond our control and many unknown factors. We cannot accept any liability should our writing services not provide the end result you had in mind, such as obtaining an interview, job, securing a contract and any ROI issues related to adverting/self-promotion.

We reserve the right to change these terms, conditions and our prices at any time and without prior notice. Our Terms & Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

By doing business with us, you agree that these Terms & Conditions is governed by the English courts and according to English Law. By participating in this offer, you are entering into a contract.

You agree to submit to the jurisdiction of the English Courts and according to English Law, and that any legal action pursued by you shall be within the exclusive jurisdiction of the English Courts.

In addition, this website may contain links to external sites of which, our Terms & Conditions do not cover, so we cannot recommend or warrant any products, or services found on external websites. It is highly recommended that you read the Terms & Conditions of each website that you visit.

Every effort has been taken to ensure the accuracy of the information on our website. These terms and conditions do not affect your statutory rights.

Privacy Statement

This policy explains how East Anglia CV Services uses any information you provide to us during your use of our website and services.

East Anglia CV Services is operated by Gerard O’Neill - and can be contacted at the following:

19 Field Road
Kings Lynn
Norfolk PE30 4BE

Tel: +44 (0)1553 763 192
Email: g.oneill@eastangliacvservices.co.uk


We hate spam as much as you do. That's why we want to assure you that East Anglia CV Services is not going to abuse your trust by doing anything with your e-mail address that you do not approve of. When you register for our services, all you'll get from East Anglia CV Services is our service updates and an occasional alert with valuable information. That's it.

Plus, we won't sell your address, rent it, trade it, reveal it, or give anyone access to it. Period!

Eastangliacvservices.co.uk may contain links to external websites - those of other resourceful small businesses. This privacy policy applies only to the eastangliacvservices.co.uk website, so you should always read the privacy statement of the site you are optionally visiting.

Any further amendments to this privacy policy will be updated and reflected on this page. It is advisable that you regularly view this page to ensure that you are always aware of what information we collect, if any, and how we intend to use it.

You may at any time request a copy of the information we hold on you.

 

Copyright © East Anglia CV Services 2012